Contact
For support, account, privacy, station data, and partnership questions, email contact@voltour.bike.
Support
For login, subscription, route planning, saved route, or charger-planning problems, include your account email, the route area, and what you expected to happen.
Station data
For charger corrections, use Report station in the planner when possible. For larger corrections, send the station name, coordinates, connector type, power, and evidence.
Privacy requests
For access, correction, deletion, portability, or objection requests, email contact@voltour.bike. Details are in the Privacy policy.
Security
Do not send vulnerability reports to general support. Use security@voltour.bike and read the Security page.